I am not a linguist but as part of my university degree I studied foreign languages and I have always found the construction of languages interesting. I was particularly interested in the cultural aspects of language and what this can tell us about a person or a place. Communication is much more than just words and is very much about context and peoples experience.
Now being a UX’er, I’m interested in understanding how we go about trying to create exchanges between humans and machines using natural language. Voice as a medium can be very compelling but as our language is such as complex business where elements such as emotion plays such a big part , how successful can we really be in recreating meaningful experiences with machines? Continue reading